The majority of Benevity services have recovered and are functioning as expected. We are continuing to monitor minor degradation in a few areas and are working with our service providers to ensure full restoration.
Posted Oct 20, 2025 - 18:05 MDT
Update
Most Benevity services have recovered and are functioning as expected. We are continuing to monitor minor degradation in a few areas and are working with our infrastructure provider to ensure full restoration.
Posted Oct 20, 2025 - 14:34 MDT
Update
Benevity services are recovering and are stable, and we do not expect any significant impact to end users at this time. Our team continues to monitor the situation closely and is working with the infrastructure provider to ensure full restoration.
Posted Oct 20, 2025 - 11:52 MDT
Update
We are still impacted by an ongoing incident with our primary infrastructure provider. Our team is closely monitoring their status and will post updates as they become available.
Posted Oct 20, 2025 - 10:18 MDT
Update
All services have been restored and are operating normally. Our teams continue to monitor the systems closely as we conduct a full assessment of the disruption's impact.
Posted Oct 20, 2025 - 09:06 MDT
Update
Everything seems to be working as expected but we are continuing to monitor all of our services and assessing the impact of this disruption
Posted Oct 20, 2025 - 06:42 MDT
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 06:01 MDT
Monitoring
Due to a service disruption with a key infrastructure provider all Benevity Services are in a degraded or disrupted state. Recovery is underway and services are recovering. Next update in 1 hour.
Posted Oct 20, 2025 - 05:36 MDT
This incident affected: Donate and Volunteer (formerly Benevity Spark), Benevity Platform, Benevity Global Disbursements, Benevity Causes and Nonprofits Portal, Benevity Reporting, Employee Groups (formerly Benevity Affinity Groups), Chaordix by Benevity, Alaya by Benevity, Benevity Managed File Transfer (MFT), Community Investment (Essential (formerly Benevity Grants), Enterprise (formerly Versaic by Benevity)), and Benevity Staging / Sandbox (Donate and Volunteer (formerly Benevity Spark), Community Investment - Essential (formerly Benevity Grants), Community Investment - Enterprise (formerly Versaic by Benevity), Benevity Platform).