Monitoring - We have applied some corrective action, but are monitoring for recurrence/further issues.
Jan 10, 2024 - 11:20 MST
Investigating - We are currently experiencing a temporary disruption with the functionality of Quick Search.
Our technical team is actively investigating this issue to understand and resolve it as quickly as possible.

Jan 05, 2024 - 10:50 MST
Benevity Spark Operational
90 days ago
99.92 % uptime
Today
Benevity Grants Operational
90 days ago
100.0 % uptime
Today
Benevity Grants Operational
90 days ago
100.0 % uptime
Today
Benevity Grants Forms Operational
90 days ago
100.0 % uptime
Today
Benevity Grants Crystal Reports Operational
90 days ago
100.0 % uptime
Today
Benevity Platform Operational
90 days ago
99.97 % uptime
Today
Benevity Global Disbursements Operational
90 days ago
100.0 % uptime
Today
Benevity Causes Operational
90 days ago
99.95 % uptime
Today
Benevity Reporting Operational
90 days ago
100.0 % uptime
Today
Benevity Affinity Groups Operational
90 days ago
99.95 % uptime
Today
Chaordix by Benevity Operational
90 days ago
100.0 % uptime
Today
Alaya by Benevity Operational
90 days ago
100.0 % uptime
Today
Benevity Managed File Transfer (MFT) Operational
90 days ago
100.0 % uptime
Today
Versaic by Benevity Operational
90 days ago
100.0 % uptime
Today
Versaic Public Storage (CDN) ? Operational
90 days ago
100.0 % uptime
Today
Versaic Production Application ? Operational
90 days ago
100.0 % uptime
Today
Versaic Sandbox Application ? Operational
90 days ago
100.0 % uptime
Today
Benevity Staging ? Operational
90 days ago
100.0 % uptime
Today
Benevity Grants Staging Operational
90 days ago
100.0 % uptime
Today
Benevity Grants Crystal Reports Staging Operational
90 days ago
100.0 % uptime
Today
Benevity Spark Staging ? Operational
90 days ago
100.0 % uptime
Today
Benevity Platform Staging ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Versaic by Benevity Maintenance Window Feb 25, 2024 21:00-23:00 MST
A maintenance window for Versaic by Benevity will occur on Sunday, Feb 25, 2024 starting at 9pm Mountain Time.

All Versaic services will be unavailable during this time.

This maintenance window is required to perform routine maintenance.

Posted on Feb 20, 2024 - 15:26 MST
A maintenance window will be taking place March 8th starting at 15:00 Mountain Time.

All Benevity client staging services will be unavailable while we update our products and systems during this release window.

Only benevity-staging.org and benevitygrants-staging.com sites will be unavailable. Production services will not be impacted by this maintenance.

Posted on Feb 16, 2024 - 11:00 MST
Benevity Grants Maintenance Window Mar 9, 2024 18:00 - Mar 10, 2024 00:00 MST
A maintenance window for Benevity Grants will occur on March 9th starting at 6pm Mountain Time.

All Grants services will be unavailable during this time.

The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com or call 905-339-3852 and select option 1. (Please do not reply to this email.)

Une fenêtre de mise à jour d'environ 6 heure(s) se produira le 9 mars à 18h, heure des Rocheuses.

La fenêtre de mise à jour est obligatoire pour accomplir les mises à jour périodiques. Si vous avez des questions sur cette fenêtre de mise à jour, veuillez communiquer avec un représentant de l’équipe du soutien de la clientèle de Benevity, à l’adresse grants@benevity.com, ou composez le 905-339-3852 et sélectionnez l’option 1. (Veuillez ne pas répondre à ce courriel.)

Posted on Feb 16, 2024 - 10:56 MST
A maintenance window will be taking place March 9th starting at 6pm Mountain Time.

All services will be unavailable while we update our products and systems during this release window.

Posted on Feb 16, 2024 - 10:54 MST
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 MST
Scheduled - A maintenance window for Benevity Grants Crystal Reports will occur on February 18 starting at 22:00 Mountain Time.

The Benevity Grants Crystal Reports service will be unavailable during this time.

The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com or call 905-339-3852 and select option 1. (Please do not reply to this email.)

Une fenêtre de mise à jour d'environ 6 heure(s) se produira le 18 février à 22h, heure des Rocheuses.

La fenêtre de mise à jour est obligatoire pour accomplir les mises à jour périodiques. Si vous avez des questions sur cette fenêtre de mise à jour, veuillez communiquer avec un représentant de l’équipe du soutien de la clientèle de Benevity, à l’adresse grants@benevity.com, ou composez le 905-339-3852 et sélectionnez l’option 1. (Veuillez ne pas répondre à ce courriel.)

Feb 2, 10:34 MST
Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024
Postmortem - Read details
Feb 13, 17:47 MST
Resolved - We have confirmed the outage was caused by one of our payment providers. Marking this incident as resolved.
Feb 12, 07:47 MST
Monitoring - We believe we have determined root cause and the issue has been remediated. We are now currently monitoring the situation.
Feb 11, 13:58 MST
Investigating - We are currently investigating the issue.
Feb 11, 13:39 MST
Feb 11, 2024
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 MST
Scheduled - A maintenance window for Versaic by Benevity will occur on Sunday, February 11th starting at 9pm Mountain Time.

All Versaic services will be unavailable during this time.

This maintenance window is required to perform routine maintenance.

Feb 7, 13:34 MST
Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.