Monitoring - A fix has been implemented and we are monitoring the results.
Apr 08, 2026 - 10:10 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 08, 2026 - 09:33 MDT
Investigating - We are currently investigating this issue.
Apr 08, 2026 - 09:20 MDT
Donate and Volunteer (formerly Benevity Spark) Operational
90 days ago
99.96 % uptime
Today
Donate and Volunteer Core Services Operational
90 days ago
99.96 % uptime
Today
CRA Review Service Operational
90 days ago
100.0 % uptime
Today
Volunteer API (VAPI) Operational
90 days ago
100.0 % uptime
Today
Grants Operational
90 days ago
99.84 % uptime
Today
Grants Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Grants Advanced (formerly Versaic) Operational
90 days ago
99.69 % uptime
Today
Benevity Platform Operational
90 days ago
100.0 % uptime
Today
Benevity Global Disbursements Operational
90 days ago
100.0 % uptime
Today
Benevity Causes and Nonprofits Portal Operational
90 days ago
99.98 % uptime
Today
Benevity Reporting Operational
90 days ago
100.0 % uptime
Today
Employee Groups (formerly Benevity Affinity Groups) Operational
90 days ago
100.0 % uptime
Today
Chaordix by Benevity Operational
90 days ago
100.0 % uptime
Today
Alaya by Benevity Operational
90 days ago
100.0 % uptime
Today
Benevity Managed File Transfer (MFT) Operational
90 days ago
100.0 % uptime
Today
Benevity Staging / Sandbox Operational
90 days ago
100.0 % uptime
Today
Donate and Volunteer (formerly Benevity Spark) Operational
90 days ago
100.0 % uptime
Today
Community Investment - Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Community Investment - Enterprise (formerly Versaic by Benevity) Operational
90 days ago
100.0 % uptime
Today
Benevity Platform Operational
90 days ago
100.0 % uptime
Today
Reporting Studio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Benevity Scheduled Maintenance for Staging / Sandbox Environments Apr 24, 2026 14:00-20:00 MDT

A maintenance window will be taking place April 24th starting at 14:00 Mountain Time.

All Benevity client staging / sandbox services will be unavailable while we update our products and systems during this release window.

Production services will not be impacted by this maintenance.

Posted on Apr 06, 2026 - 16:09 MDT

Benevity Scheduled Maintenance for Donate and Volunteering, Community Investment, Platform and Causes Apr 25, 2026 18:00 - Apr 26, 2026 00:00 MDT

A maintenance window will be taking place April 25th starting at 6pm Mountain Time.

All services will be unavailable while we update our products and systems during this release window.

Posted on Apr 06, 2026 - 16:30 MDT
Apr 21, 2026
Completed - The scheduled maintenance has been completed.
Apr 21, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 MDT
Scheduled - A maintenance window will be taking place April 20th, 2026 starting at 23:00 Mountain Time.

The Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.

Apr 2, 07:53 MDT
Apr 20, 2026
Completed - The scheduled maintenance has been completed.
Apr 20, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 23:00 MDT
Scheduled - A maintenance window for Grants Essential will occur on April 19th, 2026 starting at 23:00 Mountain Time. The reporting functionality (Crystal Reports) for the service will be unavailable during this time.

The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).

Apr 2, 07:50 MDT
Apr 19, 2026
Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Resolved - This incident has now been resolved.
Apr 15, 11:37 MDT
Monitoring - The fix has been implemented and has been tested and confirmed as working. Email services in Alaya should now be operating as normal.
Apr 15, 11:04 MDT
Identified - This issue has been identified and the teams are working to implement a fix.
Apr 15, 08:24 MDT
Investigating - We are currently investigating an issue in with Alaya emails. Certain platform functionality may not work as a result.
Apr 15, 08:00 MDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

Unresolved incident: Versaic Payments are Experiencing Technical Difficulties.

Apr 7, 2026

No incidents reported.