Identified - We have identified an intermittent issue where Spark users with recurring PayPal donations may not be displayed in their Spark donation history. We are working with PayPal to address the issue.
Oct 04, 2023 - 17:15 MDT
Benevity Spark
Degraded Performance
90 days ago
99.99
% uptime
Today
Benevity Grants
Operational
90 days ago
100.0
% uptime
Today
Benevity Grants
Operational
90 days ago
100.0
% uptime
Today
Benevity Grants Forms
Operational
90 days ago
100.0
% uptime
Today
Benevity Grants Crystal Reports
Operational
90 days ago
100.0
% uptime
Today
Benevity Platform
Operational
90 days ago
100.0
% uptime
Today
Benevity Causes
Operational
90 days ago
100.0
% uptime
Today
Benevity Reporting
Operational
90 days ago
100.0
% uptime
Today
Benevity Affinity Groups
Operational
90 days ago
100.0
% uptime
Today
Chaordix by Benevity
Operational
90 days ago
100.0
% uptime
Today
Alaya by Benevity
Operational
90 days ago
100.0
% uptime
Today
Benevity Managed File Transfer (MFT)
Operational
90 days ago
100.0
% uptime
Today
Versaic by Benevity
Operational
90 days ago
99.67
% uptime
Today
Versaic Public Storage (CDN)
Public storage (CDN Service) for the Versaic product
Operational
90 days ago
99.12
% uptime
Today
Versaic Production Application
The Benevity Grants solution powered by Versaic, Production frontend web application
Operational
90 days ago
99.96
% uptime
Today
Versaic Sandbox Application
Versaic Sandbox Environment
Operational
90 days ago
99.9
% uptime
Today
Benevity Staging
Services that reside in Benevitys client staging environments.
A maintenance window for Benevity Grants Crystal Reports will occur on October 22 starting at 23:00 Mountain Time.
The Benevity Grants Crystal Reports service will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com or call 905-339-3852 and select option 1. (Please do not reply to this email.)
Une fenêtre de mise à jour d'environ 6 heure(s) se produira le Octobre 22 à 23h, heure des Rocheuses.
La fenêtre de mise à jour est obligatoire pour accomplir les mises à jour périodiques. Si vous avez des questions sur cette fenêtre de mise à jour, veuillez communiquer avec un représentant de l’équipe du soutien de la clientèle de Benevity, à l’adresse grants@benevity.com, ou composez le 905-339-3852 et sélectionnez l’option 1. (Veuillez ne pas répondre à ce courriel.) Posted on
Oct 02, 2023 - 15:03 MDT
Completed -
The scheduled maintenance has been completed.
Oct 1, 00:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 18:00 MDT
Scheduled -
A maintenance window for Benevity Grants will occur on Sept 30 starting at 6pm Mountain Time.
All Grants services will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com or call 905-339-3852 and select option 1. (Please do not reply to this email.)
Une fenêtre de mise à jour d'environ 6 heure(s) se produira le 30 Sept à 18h, heure des Rocheuses.
La fenêtre de mise à jour est obligatoire pour accomplir les mises à jour périodiques. Si vous avez des questions sur cette fenêtre de mise à jour, veuillez communiquer avec un représentant de l’équipe du soutien de la clientèle de Benevity, à l’adresse grants@benevity.com, ou composez le 905-339-3852 et sélectionnez l’option 1. (Veuillez ne pas répondre à ce courriel.)
Sep 18, 15:32 MDT
Completed -
The scheduled maintenance has been completed.
Sep 28, 21:01 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 15:00 MDT
Scheduled -
A maintenance window will be taking place September 28 starting at 15:00 Mountain Time.
All Benevity client staging services will be unavailable while we update our products and systems during this release window.
Only benevity-staging.org and benevitygrants-staging.com sites will be unavailable. Production services will not be impacted by this maintenance.
Sep 22, 12:26 MDT
Completed -
The scheduled maintenance has been completed.
Sep 22, 20:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 15:00 MDT
Scheduled -
Alaya by Benevity will perform an overnight migration between public cloud providers beginning at 23:00, Sept 22, 2023 (Central European Standard Time). During this scheduled maintenance, users may experience intermittent service or login disruptions.
Sep 20, 11:31 MDT
Resolved -
This incident has been resolved.
Sep 21, 17:22 MDT
Monitoring -
The fix has been implemented and we are monitoring the results.
Sep 21, 15:44 MDT
Identified -
We have identified an issue with some Spark sites not loading the dashboard correctly. We are in the process of remediating.
Sep 21, 15:35 MDT