Completed -
The scheduled maintenance has been completed.
Apr 20, 00:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 23:00 MDT
Scheduled -
A maintenance window for Grants Essential will occur on April 19th, 2026 starting at 23:00 Mountain Time. The reporting functionality (Crystal Reports) for the service will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).
Apr 2, 07:50 MDT
Resolved -
This incident has now been resolved.
Apr 15, 11:37 MDT
Monitoring -
The fix has been implemented and has been tested and confirmed as working. Email services in Alaya should now be operating as normal.
Apr 15, 11:04 MDT
Identified -
This issue has been identified and the teams are working to implement a fix.
Apr 15, 08:24 MDT
Investigating -
We are currently investigating an issue in with Alaya emails. Certain platform functionality may not work as a result.
Apr 15, 08:00 MDT
Apr 14, 2026
No incidents reported.
Apr 13, 2026
No incidents reported.
Apr 12, 2026
No incidents reported.
Apr 11, 2026
No incidents reported.
Apr 10, 2026
No incidents reported.
Apr 9, 2026
No incidents reported.
Apr 8, 2026
Unresolved incident: Versaic Payments are Experiencing Technical Difficulties.