Monitoring - A fix has been applied and we see the data in the dashboards. We will be monitoring if any of the data is still missing and will take the next action if needed.
May 12, 09:29 MDT
May 12, 09:29 MDT
Update - We are continuing to work on a fix for this issue.
May 12, 09:28 MDT
May 12, 09:28 MDT
Identified - The issue has been identified and we are testing the fix now. The new update will be posted tomorrow after we validate the test results.
May 11, 16:45 MDT
May 11, 16:45 MDT
Investigating - We are experiencing an issue in populating the dashboards in Spark Admin.
The team is investigating the root cause and once it is identified the team will work on fixing this issue.
We will keep you posted about the progress.
Our apologies for any inconvenience it may cause.
May 11, 12:58 MDT
The team is investigating the root cause and once it is identified the team will work on fixing this issue.
We will keep you posted about the progress.
Our apologies for any inconvenience it may cause.
May 11, 12:58 MDT
Monitoring - Ukrainian causes are now available for donations following additional review of sanctions, regulations and risks related to the situation in Ukraine and consultations with our financial partners to ensure we can safely send donations to Ukraine. We’ve updated the banner on applicable Spark sites to reflect this new development, and will update the banner with additional languages shortly.
Mar 2, 16:59 MST
Mar 2, 16:59 MST
Update - Ukrainian nonprofits have been temporarily deactivated in the Benevity Causes Portal, due to the suspension of Ukraine’s currency markets. Donations in progress will be reversed back into users’ accounts so they can redirect funds to organizations that are able to accept donations. We’ve added a banner to your spark site that explains how your employees can still support the people of Ukraine through your program. We plan to update the banner with additional languages as time progresses. If you’d like to edit or remove your banner, please contact help@benevity.com
Feb 28, 15:26 MST
Feb 28, 15:26 MST
Update - The situation in Ukraine escalated quickly, and millions of people are facing a terrible humanitarian crisis. Thousands of Ukrainians have fled their homes with very little, and people are looking for a way to help by donating funds.
The Ukrainian government has suspended its currency, making it impossible for us to confidently disburse donations to nonprofits based in the area. As a result, Benevity has made the difficult decision to temporarily deactivate the ability to donate to Ukrainian organizations on our platform.
For the donations that were in progress, we are in the process of putting the funds back into the accounts of those who have donated so they can help by redirecting these funds to organizations based in other countries that are able to accept donations and have support on the ground in Ukraine or are supporting people from outside of the country with refugee resettlement.
Feb 27, 11:05 MST
The Ukrainian government has suspended its currency, making it impossible for us to confidently disburse donations to nonprofits based in the area. As a result, Benevity has made the difficult decision to temporarily deactivate the ability to donate to Ukrainian organizations on our platform.
For the donations that were in progress, we are in the process of putting the funds back into the accounts of those who have donated so they can help by redirecting these funds to organizations based in other countries that are able to accept donations and have support on the ground in Ukraine or are supporting people from outside of the country with refugee resettlement.
Feb 27, 11:05 MST
Identified - Due to recent events in Ukraine, the landscape is evolving quickly and frequently. Sanctions and regulations are being imposed and in order to maintain confident and certainty with donations, we have temporarily deactivated all causes that have increased regulatory and sanction scrutiny. We are also in the process of reversing all donations that cannot be completed due to the change in landscape.
Feb 26, 07:43 MST
Feb 26, 07:43 MST
Investigating - Due to the recent events in Ukraine, the Ukrainian Central Bank has suspended disbursements to Ukraine. We are investigating into the situation for next steps and actions. Communications to the affected stakeholders will be sent as we have clarity and guidance.
Feb 24, 17:50 MST
Feb 24, 17:50 MST
Update - Many countries have imposed sanctions against Russia and Belarus, and as a result, Russian or Belarusian nonprofit organizations have been temporarily deactivated from the Benevity Causes Portal. We are in the process of putting funds back into the accounts of those who have donated so they can redirect funds to other organizations that are able to accept donations.
Feb 28, 15:26 MST
Feb 28, 15:26 MST
Update - The situation in Ukraine has escalated quickly, and millions of Ukrainians are facing a terrible humanitarian crisis.
Due to this, many countries have imposed sanctions against Russia and Belarus. To comply with these sanctions, donations cannot be made to Russian or Belarusian nonprofit organizations, and Benevity has deactivated these organizations on our platform, meaning they are not available to donate to at this time.
We are in the process of putting funds back into the accounts of those who have donated so they can help by redirecting these funds to other organizations based in other countries that are able to accept donations.
Feb 27, 11:05 MST
Due to this, many countries have imposed sanctions against Russia and Belarus. To comply with these sanctions, donations cannot be made to Russian or Belarusian nonprofit organizations, and Benevity has deactivated these organizations on our platform, meaning they are not available to donate to at this time.
We are in the process of putting funds back into the accounts of those who have donated so they can help by redirecting these funds to other organizations based in other countries that are able to accept donations.
Feb 27, 11:05 MST
Identified - Due to the recent sanctions on Russia/Belarus, we have taken measures to avoid any undue risk to our clients and users. We have deactivated all sanctioned causes from our portfolio of causes as well as reversing all in-flight transactions that were made.
Feb 26, 07:44 MST
Feb 26, 07:44 MST
Investigating - Due to the recent sanctions on Russia/Belarus, we are investigating into the pending transactions and taking the appropriate steps and measures.
Feb 24, 17:49 MST
Feb 24, 17:49 MST
Benevity Spark
Operational
Benevity Platform
Operational
Benevity Grants
Operational
Benevity Grants V4
Operational
Benevity Grants Core
Operational
Benevity Grants Legacy
Operational
Versaic by Benevity
Operational
Benevity Grants Crystal Reports
Operational
Grants Forms
Operational
Benevity Causes
Operational
Benevity Reporting
Operational
Benevity Grants Staging
Operational
Benevity Grants Staging (V4)
Operational
Benevity Grants Staging (Core)
Operational
Benevity Grants Staging (Legacy)
Operational
Benevity Grants Crystal Reports Staging
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.