All Systems Operational

Uptime over the past 90 days. View historical uptime.
Donate and Volunteer (formerly Benevity Spark) Operational
90 days ago
100.0 % uptime
Today
Community Investment Operational
90 days ago
100.0 % uptime
Today
Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Enterprise (formerly Versaic by Benevity) ? Operational
90 days ago
100.0 % uptime
Today
Benevity Platform Operational
90 days ago
100.0 % uptime
Today
Benevity Global Disbursements Operational
90 days ago
100.0 % uptime
Today
Benevity Causes and Nonprofits Portal Operational
90 days ago
100.0 % uptime
Today
Benevity Reporting Operational
90 days ago
100.0 % uptime
Today
Employee Groups (formerly Benevity Affinity Groups) Operational
90 days ago
100.0 % uptime
Today
Chaordix by Benevity Operational
90 days ago
100.0 % uptime
Today
Alaya by Benevity Operational
90 days ago
100.0 % uptime
Today
Benevity Managed File Transfer (MFT) Operational
90 days ago
100.0 % uptime
Today
Benevity Staging / Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Donate and Volunteer (formerly Benevity Spark) ? Operational
90 days ago
100.0 % uptime
Today
Community Investment - Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Community Investment - Enterprise (formerly Versaic by Benevity) ? Operational
90 days ago
100.0 % uptime
Today
Benevity Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Benevity Scheduled Maintenance for Staging / Sandbox Environments Jul 25, 2025 14:00-20:00 MDT

A maintenance window will be taking place July 25 starting at 14:00 Mountain Time.

All Benevity client staging / sandbox services will be unavailable while we update our products and systems during this release window.

Production services will not be impacted by this maintenance.
Posted on Jun 30, 2025 - 15:23 MDT

Benevity Scheduled Maintenance for Donate and Volunteering, Community Investment, Platform and Causes Jul 26, 2025 18:00 - Jul 27, 2025 00:00 MDT

A maintenance window will be taking place July 26 starting at 6pm Mountain Time.

All services will be unavailable while we update our products and systems during this release window.
Posted on Jun 30, 2025 - 14:29 MDT
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Versaic: Login failure - unexpected server error
Postmortem - Read details
Jun 26, 15:18 MDT
Resolved - This incident has been resolved.
Jun 23, 11:16 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 09:17 MDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Group of private non-operating organizations in the US are currently unavailable
Postmortem - Read details
Jun 26, 15:51 MDT
Resolved - At this time all impacted private non-operating organizations are available in the platform.
Jun 18, 10:52 MDT
Identified - We have identified the root-cause of the issue and a correction is being applied. At this time, the majority of impacted private non-operating organizations are available in the platform.
Jun 18, 07:58 MDT
Investigating - A group of private non-operating organizations in the US are currently unavailable in the platform. We have identified the root cause and are working to implement a fix.
Jun 17, 13:43 MDT
Delay in Donations to Indian Nonprofits via UKOGF
Resolved - This incident has been resolved.
Jun 18, 08:26 MDT
Update - We’ve successfully completed testing for all remaining currencies. Donations made by March 31, 2025, that meet the minimum threshold and have an approved FCRA (Foreign Contribution Regulation Act) account listed on the nonprofit’s cause profile, will be disbursed to Indian nonprofits via UKOGF by May 20, 2025.

Following this release, all funding currencies — including USD — will be disbursed to Indian nonprofits on a monthly basis within the first few business days of each month following the primary UKOGF disbursement.
May 13, 07:12 MDT
Update - USD Update: Donations made in USD to Indian nonprofits through UKOGF are now being disbursed by the beginning of each month.

Other Currency Update: Since the issue was identified in October 2024, no other currencies have been successfully sent to India via UKOGF. We’re completing the final testing of the new compliant disbursement solution, and—if successful—aim to release the held funds in May. We’ll share another update once testing is complete in the coming weeks.
May 1, 06:41 MDT
Update - Ongoing challenges with cross-border donations to India through UKOGF continue due to the banking changes introduced by the Reserve Bank of India last year. Discussions with banking partners, advisors, and industry experts confirm these issues extend beyond Benevity and UKOGF.

To continue support for Indian nonprofits, USD donations through UKOGF are now being disbursed through a fully compliant interim solution. The first disbursement utilizing this solution was executed on December 31, 2024 and the next is scheduled for March 20, 2025.

No currency, other than USD, has successfully been sent to India via UKOGF since the problem was identified in October 2024. These donations are temporarily being held. We are actively testing solutions for other currencies, and expect to provide further updates in the coming weeks.
Mar 18, 15:25 MDT
Update - We are experiencing an issue with UKOGF India transactions from the recent disbursement. All transactions to nonprofits in India through UKOGF are currently being rejected by the intermediary bank. We had previously completed 35 successful test transactions, however, we are now investigating why all subsequent transactions are failing. We are working closely with our banking partners to identify the issue.
Feb 24, 09:01 MST
Monitoring - All previously held donations have now been released by UKOGF and are currently with an intermediary banking provider, pending transfer to the recipient non-profits. We anticipate this process to take a few days while we provide the additional information required to release these funds. We are committed to expediting this transfer and will provide another update on February 21, 2025, or sooner if there is significant news.
Feb 18, 09:06 MST
Update - We are continuing to use our alternative disbursement route for all USD-funded donations to Indian nonprofits. Testing is still underway for non-USD-funded donations, and we are working diligently to resolve the issue as soon as possible. We appreciate your patience and will keep you informed of our progress.
Jan 18, 09:44 MST
Update - We’ve identified a solution for processing USD-funded donations to Indian nonprofits and will begin releasing previously held disbursements. During this process, all funds will be sent in USD to recipient nonprofits, with a minimum disbursement threshold of $50 to cover transaction fees. Testing is still ongoing for non-USD-funded donations, and we are working diligently to resolve this as soon as possible. We appreciate your patience and will continue to keep you informed on progress.
Nov 29, 09:03 MST
Update - We continue to actively work with our banking partners to resolve this issue. We are testing alternative payment railways to ensure donations to India via the UKOGF are processed successfully. To stay informed with the latest updates, please consider subscribing. Your ongoing patience and understanding as we navigate through this challenge are greatly appreciated.
Nov 13, 08:19 MST
Update - Update: We continue to actively work with our banking partners to resolve this issue. We are investigating alternative payment railways to ensure donations to India via the UKOGF are processed successfully. To stay informed with the latest updates, please consider subscribing. Your ongoing patience and understanding as we navigate through this challenge are greatly appreciated.
Nov 5, 16:31 MST
Identified - On October 22, 2024, we were informed by UKOGF's FX processor, StoneX Group Inc, that they cannot send funds from UKOGF to India due to the Reserve Bank of India (RBI) needing additional information for regulatory compliance. We are actively seeking solutions to resolve the issue and have requested a meeting with in-country counsel to see what might be possible. Please note that this issue does not affect the Online Giving Foundation in India, it only affects cross-border donations going into India from UKOGF.

Until the RBI, StoneX, and UKOGF reach a resolution, disbursements from UKOGF to India will have to be put on hold. This issue is impacting all of UKOGF's banking partners from sending funds to India.

No further action is required from clients at this time. We appreciate your patience and will provide updates as they become available. We'll continue to provide updates here, so please subscribe to this page for the latest information.
Oct 28, 13:00 MDT
Benevity Scheduled Maintenance for the Managed File Transfer (MFT) service
Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 MDT
Scheduled - A maintenance window will be taking place June 17 starting at 23:00 Mountain Time.

The Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.
Jun 9, 10:25 MDT
Jun 17, 2025
Reporting Studio Performance Incident on June 12, 2025 – Resolved
Resolved - Affected Product: Reporting Studio for Employee Engagement and Grants. On June 12, users experienced issues with Reporting Studio dashboards failing to load, timing out, or displaying incomplete data. This was due to a wider disruption affecting our vendor for the cloud data platform and business intelligence tool, which powers Reporting Studio.

What happened:
The vendor experienced a temporary service interruption that impacted data visualization and scheduled report delivery within Reporting Studio.

Current status:
As of 12:45 PM PT on the same day, the issue was resolved. Reporting Studio dashboards and filters are loading and functioning normally since then.

Action recommended:
If you rely on scheduled report deliveries, you may have received an error mail about your report delivery being disrupted. We recommend manually re-running any critical reports that may have been delayed or missed during the incident window.
Jun 17, 09:08 MDT
Community Investment (Essential) Maintenance Window
Completed - The scheduled maintenance has been completed.
Jun 17, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 MDT
Scheduled - A maintenance window for Community Investment (Essential) will occur on June 16 starting at 23:00 Mountain Time. Reporting functionality for the service will be unavailable during this time.

The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).
Jun 9, 10:22 MDT
Jun 16, 2025
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