Update - As of October 11, 2025, Canada Post has transitioned to a nationwide rotating strike. Mail pickup and delivery have resumed but delays are expected during this period. We continue to encourage nonprofits to switch to EFT to help minimize disbursement delays. Benevity will monitor the situation closely and provide further updates as needed. For more information, please reach out to your Benevity Client Success Manager.
Oct 14, 2025 - 22:53 MDT
Identified - As of September 25, 2025, Canada Post announced a service disruption affecting mail, including checks mailed from Canada to Canadian non-profits. To minimize disbursement delays, impacted nonprofits are encouraged to switch to EFT. We recognize the importance of timely funding, especially during Giving Season. We will continue to monitor the situation and provide updates until Canada Post mail service resumes. For more information, please reach out to your Benevity Client Success Manager.
Oct 02, 2025 - 16:38 MDT
Donate and Volunteer (formerly Benevity Spark)
Operational
Completed -
The scheduled maintenance has been completed.
Nov 16, 23:00 MST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:00 MST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 10, 08:55 MST
Scheduled -
A maintenance window for Grants Essential (formerly Benevity Grants) will occur on November 16 starting at 22:00 Mountain Time. The reporting functionality (Crystal Reports) for the service will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).
Nov 7, 14:45 MST