Update - As of October 11, 2025, Canada Post has transitioned to a nationwide rotating strike. Mail pickup and delivery have resumed but delays are expected during this period. We continue to encourage nonprofits to switch to EFT to help minimize disbursement delays. Benevity will monitor the situation closely and provide further updates as needed. For more information, please reach out to your Benevity Client Success Manager.
Oct 14, 2025 - 22:53 MDT
Identified - As of September 25, 2025, Canada Post announced a service disruption affecting mail, including checks mailed from Canada to Canadian non-profits. To minimize disbursement delays, impacted nonprofits are encouraged to switch to EFT. We recognize the importance of timely funding, especially during Giving Season. We will continue to monitor the situation and provide updates until Canada Post mail service resumes. For more information, please reach out to your Benevity Client Success Manager.
Oct 02, 2025 - 16:38 MDT
Donate and Volunteer (formerly Benevity Spark)
Operational
90 days ago
99.63
% uptime
Today
Community Investment
Operational
90 days ago
100.0
% uptime
Today
Essential (formerly Benevity Grants)
Operational
90 days ago
100.0
% uptime
Today
Enterprise (formerly Versaic by Benevity)
?
Operational
90 days ago
100.0
% uptime
Today
Benevity Platform
Operational
90 days ago
100.0
% uptime
Today
Benevity Global Disbursements
Operational
90 days ago
100.0
% uptime
Today
Benevity Causes and Nonprofits Portal
Operational
90 days ago
100.0
% uptime
Today
Benevity Reporting
Operational
90 days ago
100.0
% uptime
Today
Employee Groups (formerly Benevity Affinity Groups)
Operational
90 days ago
100.0
% uptime
Today
Chaordix by Benevity
Operational
90 days ago
100.0
% uptime
Today
Alaya by Benevity
Operational
90 days ago
100.0
% uptime
Today
Benevity Managed File Transfer (MFT)
Operational
90 days ago
100.0
% uptime
Today
Benevity Staging / Sandbox
?
Operational
90 days ago
100.0
% uptime
Today
Donate and Volunteer (formerly Benevity Spark)
?
Operational
90 days ago
100.0
% uptime
Today
Community Investment - Essential (formerly Benevity Grants)
Operational
90 days ago
100.0
% uptime
Today
Community Investment - Enterprise (formerly Versaic by Benevity)
?
Operational
90 days ago
100.0
% uptime
Today
Benevity Platform
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
A maintenance window for Community Investment (Essential) will occur on November 16 starting at 22:00 Mountain Time. Reporting functionality for the service will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email). Posted on
Nov 07, 2025 - 14:45 MST
Resolved -
This incident has been resolved.
Oct 29, 15:44 MDT
Monitoring -
Impacted services have returned to normal availability. We continue to monitor.
Oct 29, 13:09 MDT
Update -
We are observing an improvement in service as the underlying cause is remediated. We continue to investigate impact.
Oct 29, 12:52 MDT
Identified -
The issue has been identified, we are working to mitigate the issue and restore service.
Oct 29, 11:48 MDT
Investigating -
We are experiencing inconsistent load times for Volunteering pages within our Employee Engagement product. We are currently investigating the issue.
Oct 29, 11:26 MDT