Update - As of October 11, 2025, Canada Post has transitioned to a nationwide rotating strike. Mail pickup and delivery have resumed but delays are expected during this period. We continue to encourage nonprofits to switch to EFT to help minimize disbursement delays. Benevity will monitor the situation closely and provide further updates as needed. For more information, please reach out to your Benevity Client Success Manager.
Oct 14, 2025 - 22:53 MDT
Identified - As of September 25, 2025, Canada Post announced a service disruption affecting mail, including checks mailed from Canada to Canadian non-profits. To minimize disbursement delays, impacted nonprofits are encouraged to switch to EFT. We recognize the importance of timely funding, especially during Giving Season. We will continue to monitor the situation and provide updates until Canada Post mail service resumes. For more information, please reach out to your Benevity Client Success Manager.
Oct 02, 2025 - 16:38 MDT
Donate and Volunteer (formerly Benevity Spark) Operational
90 days ago
99.63 % uptime
Today
Community Investment Operational
90 days ago
100.0 % uptime
Today
Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Enterprise (formerly Versaic by Benevity) ? Operational
90 days ago
100.0 % uptime
Today
Benevity Platform Operational
90 days ago
100.0 % uptime
Today
Benevity Global Disbursements Operational
90 days ago
100.0 % uptime
Today
Benevity Causes and Nonprofits Portal Operational
90 days ago
100.0 % uptime
Today
Benevity Reporting Operational
90 days ago
100.0 % uptime
Today
Employee Groups (formerly Benevity Affinity Groups) Operational
90 days ago
100.0 % uptime
Today
Chaordix by Benevity Operational
90 days ago
100.0 % uptime
Today
Alaya by Benevity Operational
90 days ago
100.0 % uptime
Today
Benevity Managed File Transfer (MFT) Operational
90 days ago
100.0 % uptime
Today
Benevity Staging / Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Donate and Volunteer (formerly Benevity Spark) ? Operational
90 days ago
100.0 % uptime
Today
Community Investment - Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Community Investment - Enterprise (formerly Versaic by Benevity) ? Operational
90 days ago
100.0 % uptime
Today
Benevity Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Community Investment (Essential) Maintenance Window Nov 16, 2025 22:00-23:00 MST

A maintenance window for Community Investment (Essential) will occur on November 16 starting at 22:00 Mountain Time. Reporting functionality for the service will be unavailable during this time.

The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).

Posted on Nov 07, 2025 - 14:45 MST

Benevity Scheduled Maintenance for the Managed File Transfer (MFT) service Nov 17, 2025 22:00-23:00 MST

A maintenance window will be taking place November 17 starting at 22:00 Mountain Time.

The Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.

Posted on Nov 07, 2025 - 14:48 MST
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 18:00 MDT
Scheduled - A maintenance window will be taking place November 1st starting at 6pm Mountain Time.

All services will be unavailable while we update our products and systems during this release window.

Oct 3, 14:51 MDT
Nov 1, 2025
Oct 31, 2025
Completed - The scheduled maintenance has been completed.
Oct 31, 20:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 14:00 MDT
Scheduled - A maintenance window will be taking place October 31st starting at 14:00 Mountain Time.

All Benevity client staging / sandbox services will be unavailable while we update our products and systems during this release window.

Production services will not be impacted by this maintenance.

Oct 3, 14:55 MDT
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - This incident has been resolved.
Oct 29, 15:44 MDT
Monitoring - Impacted services have returned to normal availability. We continue to monitor.
Oct 29, 13:09 MDT
Update - We are observing an improvement in service as the underlying cause is remediated. We continue to investigate impact.
Oct 29, 12:52 MDT
Identified - The issue has been identified, we are working to mitigate the issue and restore service.
Oct 29, 11:48 MDT
Investigating - We are experiencing inconsistent load times for Volunteering pages within our Employee Engagement product. We are currently investigating the issue.
Oct 29, 11:26 MDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.