Grants Essential Degraded Performance
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 2026 - 15:53 MDT
Identified - We have identified an issue with Benevity Grants Essential that is causing degraded performance for users. The cause has been identified and we are actively working on a resolution.
Jun 25, 2026 - 15:39 MDT
Uptime over the past 90 days. View historical uptime.
Donate and Volunteer (formerly Benevity Spark) Operational
90 days ago
100.0 % uptime
Today
Donate and Volunteer Core Services Operational
90 days ago
100.0 % uptime
Today
CRA Review Service Operational
90 days ago
100.0 % uptime
Today
Volunteer API (VAPI) Operational
90 days ago
100.0 % uptime
Today
Grants Operational
90 days ago
99.15 % uptime
Today
Grants Essential (formerly Benevity Grants) Operational
90 days ago
99.95 % uptime
Today
Grants Advanced (formerly Versaic) Operational
90 days ago
98.35 % uptime
Today
Benevity Platform Operational
90 days ago
100.0 % uptime
Today
Benevity Global Disbursements Operational
90 days ago
100.0 % uptime
Today
Benevity Causes and Nonprofits Portal Operational
90 days ago
100.0 % uptime
Today
Benevity Reporting Operational
90 days ago
100.0 % uptime
Today
Employee Groups (formerly Benevity Affinity Groups) Operational
90 days ago
100.0 % uptime
Today
Chaordix by Benevity Operational
90 days ago
100.0 % uptime
Today
Alaya by Benevity Operational
90 days ago
100.0 % uptime
Today
Benevity Managed File Transfer (MFT) Operational
90 days ago
100.0 % uptime
Today
Benevity Staging / Sandbox Operational
90 days ago
100.0 % uptime
Today
Donate and Volunteer (formerly Benevity Spark) Operational
90 days ago
100.0 % uptime
Today
Community Investment - Essential (formerly Benevity Grants) Operational
90 days ago
100.0 % uptime
Today
Community Investment - Enterprise (formerly Versaic by Benevity) Operational
90 days ago
100.0 % uptime
Today
Benevity Platform Operational
90 days ago
100.0 % uptime
Today
Reporting Studio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Client Staging Site Maintenance Jun 26, 2026 07:30-08:30 MDT

Client staging sites will be unavailable on Friday, June 26 from 07:30 – 08:30 MT. During this window, we will be completing a database upgrade to maintain platform security and stability. No action is required on your part. We'll confirm when the environment is back online.
Posted on Jun 25, 2026 - 09:12 MDT
Jun 25, 2026
Grants Essential Performance Degraded
Resolved - This incident has been resolved.
Jun 25, 13:36 MDT
Update - The issue has been identified and we are now monitoring to ensure there are no other issues or fallout.
Jun 25, 12:33 MDT
Update - We are continuing to monitor for any further issues.
Jun 25, 12:31 MDT
Update - We continue to see degraded performance for some users with Grants Essential. We continue to investigate the issue and are taking actions to mitigate.
Jun 25, 11:19 MDT
Update - We continue to see degraded performance for some users with Grants Essential. We continue to investigate / monitor this issue and will provide updates here as we learn more.
Jun 25, 10:26 MDT
Update - Grants Essential is currently experiencing degraded performance for some users. We are investigating this issue and will provide updates here as we learn more.
Jun 25, 09:50 MDT
Update - We are continuing to monitor for any further issues.
Jun 25, 09:37 MDT
Monitoring - Grants intermittent access issues occurred for a short period of time, are actively watching the issue at this time and still working on a root cause analysis.
Jun 25, 09:35 MDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Staging Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 17:00 MDT
Update - Client Staging sites are back online. We will require a brief window of maintenance on June 23rd and will communicate the timing of this window beforehand.
Jun 22, 15:56 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 16:11 MDT
Scheduled - Client staging sites will be unavailable on Monday, June 22 from 10:00 – 17:00 MT. During this window, we will be completing a database upgrade to maintain platform security and stability. No action is required on your part. We'll confirm when the environment is back online.
Jun 18, 15:48 MDT
Mailbox grid view proposal export experiencing issues
Resolved - The issue affecting proposal exports from mailbox grid view for Grants Advanced clients using Cause search has been resolved. An update was released on Monday, June 22, 2026 and exports are now functioning as expected. We apologize for any disruption this caused.
Jun 22, 08:51 MDT
Update - The issue affecting proposal exports from mailbox grid view for Grants Advanced clients using Cause search has been resolved. An update was released on Monday, June 22, 2026 and exports are now functioning as expected. We apologize for any disruption this caused.
Jun 22, 08:51 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 08:38 MDT
Update - A fix has been published to the Versaic Prod environment. All exports are now available on the client portal.
Jun 22, 08:26 MDT
Update - A fix for this issue has been created and is pending release on Monday June 22nd, 2026
Jun 18, 11:25 MDT
Update - We are continuing to work on a fix for this issue.
Jun 17, 10:21 MDT
Identified - We have identified an issue with the proposal exports from mailbox grid view that is currently affecting Grants Advanced clients using Cause search. Our team is working on a fix and we expect to release the update on Monday, June 22, 2026.
Jun 17, 10:20 MDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Jun 17, 2026
Versaic Payments are Experiencing Technical Difficulties
Resolved - This incident has been resolved.
Jun 17, 10:05 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 10:10 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 09:33 MDT
Investigating - We are currently investigating this issue.
Apr 8, 09:20 MDT
Jun 16, 2026
Benevity Scheduled Maintenance for the Managed File Transfer (MFT) service
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:00 MDT
Scheduled - A maintenance window will be taking place on Monday June 15th, 2026 starting at 23:00 Mountain Time.

The Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.
Jun 5, 11:12 MDT
Jun 15, 2026
Grants Essential Reporting Maintenance Window
Completed - The scheduled maintenance has been completed.
Jun 15, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:00 MDT
Scheduled - A maintenance window for Grants Essential will occur on Sunday June 14th, 2026 starting at 23:00 Mountain Time. The reporting functionality (Crystal Reports) for the service will be unavailable during this time.

The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).
Jun 5, 11:12 MDT
Jun 14, 2026
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

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