{
  "page": {
    "id": "l3gb18c691cb",
    "name": "Benevity",
    "url": "https://status.benevity.org"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Donate and Volunteer (formerly Benevity Spark)","created_at":"2026-04-21T13:44:33.448-06:00","updated_at":"2026-04-21T13:44:51.196-06:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"4f0zdzt6mc9y","group_id":null,"page_id":"l3gb18c691cb","components":["3fq8vzb7yscy","nppyjbxnnjjr","pnh64nc7b66s"]},{"status":"operational","name":"Grants","created_at":"2023-09-21T17:32:14.397-06:00","updated_at":"2026-04-21T13:44:45.541-06:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"ypgtrqh5cyn2","group_id":null,"page_id":"l3gb18c691cb","components":["fy87mpsddmj0","hkbg1b2xslsh"]},{"status":"operational","name":"Benevity Platform","created_at":"2018-08-03T11:09:53.053-06:00","updated_at":"2026-09-13T02:00:07.726-06:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"9rl9xgb402j2","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Benevity Global Disbursements","created_at":"2024-02-01T13:38:42.612-07:00","updated_at":"2025-10-21T09:50:03.743-06:00","position":5,"description":null,"showcase":true,"start_date":"2024-02-01T00:00:00.000-07:00","id":"bbnwffywbtqn","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Benevity Causes and Nonprofits Portal","created_at":"2018-08-03T14:29:27.689-06:00","updated_at":"2026-09-13T02:00:07.937-06:00","position":6,"description":null,"showcase":true,"start_date":null,"id":"9xwwrgzzrx55","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Benevity Reporting","created_at":"2018-08-03T14:29:53.596-06:00","updated_at":"2026-09-13T02:00:08.048-06:00","position":7,"description":null,"showcase":true,"start_date":null,"id":"f4vdnjk8gbyc","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Employee Groups (formerly Benevity Affinity Groups)","created_at":"2023-05-02T17:14:24.047-06:00","updated_at":"2025-10-20T06:42:24.613-06:00","position":8,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000-06:00","id":"x9y8439t75w0","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Chaordix by Benevity","created_at":"2023-05-02T17:14:10.936-06:00","updated_at":"2025-10-20T06:42:24.629-06:00","position":9,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000-06:00","id":"qfzw2c14ljf0","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Alaya by Benevity","created_at":"2023-05-02T17:14:34.122-06:00","updated_at":"2026-04-15T11:37:01.020-06:00","position":10,"description":null,"showcase":true,"start_date":"2023-05-02T00:00:00.000-06:00","id":"l84nt4hx84yl","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Benevity Managed File Transfer (MFT)","created_at":"2022-06-09T16:34:52.642-06:00","updated_at":"2026-09-15T00:00:18.129-06:00","position":11,"description":null,"showcase":true,"start_date":"2022-06-09T00:00:00.000-06:00","id":"m4wxrhs9t4wv","group_id":null,"page_id":"l3gb18c691cb"},{"status":"operational","name":"Benevity Staging / Sandbox","created_at":"2021-10-04T11:08:41.658-06:00","updated_at":"2025-01-27T15:45:49.388-07:00","position":12,"description":"Services that reside in Benevitys client sandbox environments.","showcase":false,"start_date":null,"id":"6mbyj65r0g54","group_id":null,"page_id":"l3gb18c691cb","components":["xnl285hvx3qj","pb8plq9dn0s6","xlqs1d1qxrtz","z13ssyfsw30f"]},{"status":"operational","name":"Reporting Studio","created_at":"2026-01-06T15:38:28.087-07:00","updated_at":"2026-01-11T18:00:21.110-07:00","position":13,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000-07:00","id":"2crgxcdz66bg","group_id":null,"page_id":"l3gb18c691cb"}],
  "incidents": [{"name":"Benevity Scheduled Maintenance for Grants Advanced","status":"completed","created_at":"2026-09-28T14:01:23.293-06:00","updated_at":"2026-09-28T20:00:08.416-06:00","monitoring_at":null,"resolved_at":"2026-09-28T20:00:08.160-06:00","impact":"maintenance","shortlink":"https://stspg.io/3x9ytfwxf3lx","scheduled_for":"2026-09-28T18:00:00.000-06:00","scheduled_until":"2026-09-28T20:00:00.000-06:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-28T14:01:23.282-06:00","reminder_intervals":null,"id":"mkqlmh26kjm0","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-28T20:00:08.160-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T20:00:08.160-06:00","display_at":"2026-09-28T20:00:08.160-06:00","deliver_notifications":true,"tweet_id":null,"id":"nxl4659yfpg5","incident_id":"mkqlmh26kjm0","custom_tweet":null,"affected_components":[{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-28T18:00:10.370-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T18:00:10.370-06:00","display_at":"2026-09-28T18:00:10.370-06:00","deliver_notifications":true,"tweet_id":null,"id":"5t67v3qllql4","incident_id":"mkqlmh26kjm0","custom_tweet":null,"affected_components":[{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-09-28T14:05:09.149-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T14:05:09.149-06:00","display_at":"2026-09-28T14:05:09.149-06:00","deliver_notifications":false,"tweet_id":null,"id":"hkdcxgbc12kk","incident_id":"mkqlmh26kjm0","custom_tweet":null,"affected_components":[{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"A maintenance window for Grants Advanced (formerly Versaic) will occur on Monday, September 28th, 2026 starting at 6pm Mountain Time.\n\nAll Community Investment (Enterprise) services will be unavailable during this time.","created_at":"2026-09-28T14:01:23.390-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T14:04:54.816-06:00","display_at":"2026-09-28T14:01:23.390-06:00","deliver_notifications":true,"tweet_id":null,"id":"k6rlj54gc0kt","incident_id":"mkqlmh26kjm0","custom_tweet":null,"affected_components":[{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grants Advanced (formerly Versaic)","created_at":"2019-07-01T08:54:20.865-06:00","updated_at":"2026-09-28T20:00:07.603-06:00","position":4,"description":"The Benevity granting solutions powered by Versaic","showcase":true,"start_date":null,"id":"hkbg1b2xslsh","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"}]},{"name":"Grants Essential Reporting Maintenance Window","status":"completed","created_at":"2026-09-01T12:00:05.549-06:00","updated_at":"2026-09-21T00:00:07.379-06:00","monitoring_at":null,"resolved_at":"2026-09-21T00:00:07.343-06:00","impact":"maintenance","shortlink":"https://stspg.io/tbcd93zvgbqg","scheduled_for":"2026-09-20T23:00:00.000-06:00","scheduled_until":"2026-09-21T00:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-20T22:00:28.502-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-01T12:00:05.541-06:00","reminder_intervals":null,"id":"3j4rz69wlzyv","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-21T00:00:07.343-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T00:00:07.343-06:00","display_at":"2026-09-21T00:00:07.343-06:00","deliver_notifications":true,"tweet_id":null,"id":"d2mm3q7dsznj","incident_id":"3j4rz69wlzyv","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-20T23:00:07.732-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-20T23:00:07.732-06:00","display_at":"2026-09-20T23:00:07.732-06:00","deliver_notifications":true,"tweet_id":null,"id":"39ldsjkmsmq2","incident_id":"3j4rz69wlzyv","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-20T22:00:27.853-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-20T22:00:27.853-06:00","display_at":"2026-09-20T22:00:27.853-06:00","deliver_notifications":true,"tweet_id":null,"id":"49jqltxflk0w","incident_id":"3j4rz69wlzyv","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"A maintenance window for Grants Essential will occur on Sunday September 20th, 2026 starting at 23:00 Mountain Time. The reporting functionality (Crystal Reports) for the service will be unavailable during this time.\n\nThe maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).","created_at":"2026-09-01T12:00:05.601-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T12:00:05.601-06:00","display_at":"2026-09-01T12:00:05.601-06:00","deliver_notifications":true,"tweet_id":null,"id":"6ct1497kc13d","incident_id":"3j4rz69wlzyv","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grants Essential (formerly Benevity Grants)","created_at":"2018-08-03T11:10:39.450-06:00","updated_at":"2026-09-21T00:00:07.285-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"fy87mpsddmj0","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"}]},{"name":"Benevity Scheduled Maintenance for the Managed File Transfer (MFT) service","status":"completed","created_at":"2026-09-01T12:00:07.044-06:00","updated_at":"2026-09-15T00:00:20.177-06:00","monitoring_at":null,"resolved_at":"2026-09-15T00:00:19.882-06:00","impact":"maintenance","shortlink":"https://stspg.io/n8c5cwfpw5b5","scheduled_for":"2026-09-14T23:00:00.000-06:00","scheduled_until":"2026-09-15T00:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-14T22:01:13.569-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-01T12:00:07.039-06:00","reminder_intervals":null,"id":"2wtrh2t3343j","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-15T00:00:19.882-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T00:00:19.882-06:00","display_at":"2026-09-15T00:00:19.882-06:00","deliver_notifications":true,"tweet_id":null,"id":"s2xf00nzdb2k","incident_id":"2wtrh2t3343j","custom_tweet":null,"affected_components":[{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-14T23:00:07.628-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T23:00:07.628-06:00","display_at":"2026-09-14T23:00:07.628-06:00","deliver_notifications":true,"tweet_id":null,"id":"gpgd4wx9vgx3","incident_id":"2wtrh2t3343j","custom_tweet":null,"affected_components":[{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-14T22:01:13.328-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T22:01:13.328-06:00","display_at":"2026-09-14T22:01:13.328-06:00","deliver_notifications":true,"tweet_id":null,"id":"72yl4s6jd75z","incident_id":"2wtrh2t3343j","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"A maintenance window will be taking place on Monday September 14th, 2026 starting at 23:00 Mountain Time.\n\nThe Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.","created_at":"2026-09-01T12:00:07.092-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T12:00:07.092-06:00","display_at":"2026-09-01T12:00:07.092-06:00","deliver_notifications":true,"tweet_id":null,"id":"6glzp8pc53l0","incident_id":"2wtrh2t3343j","custom_tweet":null,"affected_components":[{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Benevity Managed File Transfer (MFT)","created_at":"2022-06-09T16:34:52.642-06:00","updated_at":"2026-09-15T00:00:18.129-06:00","position":11,"description":null,"showcase":true,"start_date":"2022-06-09T00:00:00.000-06:00","id":"m4wxrhs9t4wv","page_id":"l3gb18c691cb","group_id":null}]},{"name":"Benevity Scheduled Maintenance for Donate and Volunteering, Community Investment, Platform and Causes","status":"completed","created_at":"2026-08-18T09:28:11.160-06:00","updated_at":"2026-09-13T02:00:08.518-06:00","monitoring_at":null,"resolved_at":"2026-09-13T02:00:08.441-06:00","impact":"maintenance","shortlink":"https://stspg.io/244ywgk9z2b7","scheduled_for":"2026-09-12T18:00:00.000-06:00","scheduled_until":"2026-09-13T02:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-12T17:00:10.779-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-18T09:28:11.140-06:00","reminder_intervals":null,"id":"x4kj5ms8lww6","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-13T02:00:08.441-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-13T02:00:08.441-06:00","display_at":"2026-09-13T02:00:08.441-06:00","deliver_notifications":false,"tweet_id":null,"id":"jnsfptlv13s7","incident_id":"x4kj5ms8lww6","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"under_maintenance","new_status":"operational"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"under_maintenance","new_status":"operational"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"under_maintenance","new_status":"operational"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"under_maintenance","new_status":"operational"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"under_maintenance","new_status":"operational"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"under_maintenance","new_status":"operational"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"under_maintenance","new_status":"operational"},{"code":"nppyjbxnnjjr","name":"Donate and Volunteer (formerly Benevity Spark) - CRA Review Service","old_status":"under_maintenance","new_status":"operational"},{"code":"pnh64nc7b66s","name":"Donate and Volunteer (formerly Benevity Spark) - Volunteer API (VAPI)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-12T18:00:08.056-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-12T18:00:08.056-06:00","display_at":"2026-09-12T18:00:08.056-06:00","deliver_notifications":false,"tweet_id":null,"id":"3xfqdpjcw6q3","incident_id":"x4kj5ms8lww6","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"operational","new_status":"under_maintenance"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"operational","new_status":"under_maintenance"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"operational","new_status":"under_maintenance"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"under_maintenance"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"under_maintenance"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"under_maintenance"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"operational","new_status":"under_maintenance"},{"code":"nppyjbxnnjjr","name":"Donate and Volunteer (formerly Benevity Spark) - CRA Review Service","old_status":"operational","new_status":"under_maintenance"},{"code":"pnh64nc7b66s","name":"Donate and Volunteer (formerly Benevity Spark) - Volunteer API (VAPI)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-12T17:00:10.614-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-12T17:00:10.614-06:00","display_at":"2026-09-12T17:00:10.614-06:00","deliver_notifications":true,"tweet_id":null,"id":"744zsckrkbsx","incident_id":"x4kj5ms8lww6","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-08-18T09:29:59.458-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T09:29:59.458-06:00","display_at":"2026-08-18T09:29:59.458-06:00","deliver_notifications":false,"tweet_id":null,"id":"y21qkxq0sqkn","incident_id":"x4kj5ms8lww6","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"operational","new_status":"operational"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"operational","new_status":"operational"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"operational","new_status":"operational"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"operational"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"operational"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"operational","new_status":"operational"},{"code":"nppyjbxnnjjr","name":"Donate and Volunteer (formerly Benevity Spark) - CRA Review Service","old_status":"operational","new_status":"operational"},{"code":"pnh64nc7b66s","name":"Donate and Volunteer (formerly Benevity Spark) - Volunteer API (VAPI)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"A maintenance window will be taking place Saturday September 12th, 2026 starting at 6:00 PM Mountain Time.\n\nAll services will be unavailable while we update our products and systems during this release window.","created_at":"2026-08-18T09:28:11.236-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T09:28:11.236-06:00","display_at":"2026-08-18T09:28:11.236-06:00","deliver_notifications":true,"tweet_id":null,"id":"nxdxlv05dqwk","incident_id":"x4kj5ms8lww6","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"operational","new_status":"operational"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"operational","new_status":"operational"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"operational","new_status":"operational"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"operational"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Donate and Volunteer Core Services","created_at":"2018-08-03T11:06:59.273-06:00","updated_at":"2026-09-13T02:00:07.305-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"3fq8vzb7yscy","page_id":"l3gb18c691cb","group_id":"4f0zdzt6mc9y"},{"status":"operational","name":"Grants Essential (formerly Benevity Grants)","created_at":"2018-08-03T11:10:39.450-06:00","updated_at":"2026-09-21T00:00:07.285-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"fy87mpsddmj0","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"},{"status":"operational","name":"CRA Review Service","created_at":"2026-04-21T13:44:33.488-06:00","updated_at":"2026-09-13T02:00:07.480-06:00","position":2,"description":"Backend services used by CRA","showcase":true,"start_date":"2026-04-21T00:00:00.000-06:00","id":"nppyjbxnnjjr","page_id":"l3gb18c691cb","group_id":"4f0zdzt6mc9y"},{"status":"operational","name":"Volunteer API (VAPI)","created_at":"2026-04-21T16:01:25.154-06:00","updated_at":"2026-09-13T02:00:07.621-06:00","position":3,"description":null,"showcase":true,"start_date":"2026-04-21T00:00:00.000-06:00","id":"pnh64nc7b66s","page_id":"l3gb18c691cb","group_id":"4f0zdzt6mc9y"},{"status":"operational","name":"Benevity Platform","created_at":"2018-08-03T11:09:53.053-06:00","updated_at":"2026-09-13T02:00:07.726-06:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"9rl9xgb402j2","page_id":"l3gb18c691cb","group_id":null},{"status":"operational","name":"Grants Advanced (formerly Versaic)","created_at":"2019-07-01T08:54:20.865-06:00","updated_at":"2026-09-28T20:00:07.603-06:00","position":4,"description":"The Benevity granting solutions powered by Versaic","showcase":true,"start_date":null,"id":"hkbg1b2xslsh","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"},{"status":"operational","name":"Benevity Causes and Nonprofits Portal","created_at":"2018-08-03T14:29:27.689-06:00","updated_at":"2026-09-13T02:00:07.937-06:00","position":6,"description":null,"showcase":true,"start_date":null,"id":"9xwwrgzzrx55","page_id":"l3gb18c691cb","group_id":null},{"status":"operational","name":"Benevity Reporting","created_at":"2018-08-03T14:29:53.596-06:00","updated_at":"2026-09-13T02:00:08.048-06:00","position":7,"description":null,"showcase":true,"start_date":null,"id":"f4vdnjk8gbyc","page_id":"l3gb18c691cb","group_id":null},{"status":"operational","name":"Benevity Managed File Transfer (MFT)","created_at":"2022-06-09T16:34:52.642-06:00","updated_at":"2026-09-15T00:00:18.129-06:00","position":11,"description":null,"showcase":true,"start_date":"2022-06-09T00:00:00.000-06:00","id":"m4wxrhs9t4wv","page_id":"l3gb18c691cb","group_id":null}]},{"name":"Benevity Scheduled Maintenance for Staging / Sandbox Environments","status":"completed","created_at":"2026-08-18T09:26:46.738-06:00","updated_at":"2026-09-11T20:00:14.696-06:00","monitoring_at":null,"resolved_at":"2026-09-11T20:00:13.809-06:00","impact":"maintenance","shortlink":"https://stspg.io/5dc0ffl0bdzz","scheduled_for":"2026-09-11T14:00:00.000-06:00","scheduled_until":"2026-09-11T20:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-11T13:00:11.895-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-18T09:26:46.729-06:00","reminder_intervals":null,"id":"btjfwlr2sgzv","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-11T20:00:13.809-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T20:00:13.809-06:00","display_at":"2026-09-11T20:00:13.809-06:00","deliver_notifications":false,"tweet_id":null,"id":"xs5ng047w7fh","incident_id":"btjfwlr2sgzv","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"under_maintenance","new_status":"operational"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"under_maintenance","new_status":"operational"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"under_maintenance","new_status":"operational"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-11T14:00:07.769-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T14:00:07.769-06:00","display_at":"2026-09-11T14:00:07.769-06:00","deliver_notifications":false,"tweet_id":null,"id":"sl6kk14953xk","incident_id":"btjfwlr2sgzv","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"operational","new_status":"under_maintenance"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"operational","new_status":"under_maintenance"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"operational","new_status":"under_maintenance"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-11T13:00:11.482-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T13:00:11.482-06:00","display_at":"2026-09-11T13:00:11.482-06:00","deliver_notifications":true,"tweet_id":null,"id":"yb318qtwq1qq","incident_id":"btjfwlr2sgzv","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-08-18T09:43:43.820-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T09:43:43.820-06:00","display_at":"2026-08-18T09:43:43.820-06:00","deliver_notifications":false,"tweet_id":null,"id":"dxbrg9tnl16t","incident_id":"btjfwlr2sgzv","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"operational","new_status":"operational"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"operational","new_status":"operational"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-08-18T09:31:07.164-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T09:31:07.164-06:00","display_at":"2026-08-18T09:31:07.164-06:00","deliver_notifications":false,"tweet_id":null,"id":"q456lcvbyftz","incident_id":"btjfwlr2sgzv","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"operational","new_status":"operational"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"operational","new_status":"operational"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"operational","new_status":"operational"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"operational","new_status":"operational"},{"code":"nppyjbxnnjjr","name":"Donate and Volunteer (formerly Benevity Spark) - CRA Review Service","old_status":"operational","new_status":"operational"},{"code":"pnh64nc7b66s","name":"Donate and Volunteer (formerly Benevity Spark) - Volunteer API (VAPI)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"A maintenance window will be taking place Friday September 11th, 2026 starting at 14:00 Mountain Time.\n\nAll Benevity client staging / sandbox services will be unavailable while we update our products and systems during this release window.\n\nProduction services will not be impacted by this maintenance.","created_at":"2026-08-18T09:26:46.780-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T09:26:46.780-06:00","display_at":"2026-08-18T09:26:46.780-06:00","deliver_notifications":true,"tweet_id":null,"id":"ydzyc9nc0jdg","incident_id":"btjfwlr2sgzv","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"operational","new_status":"operational"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"operational","new_status":"operational"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Donate and Volunteer (formerly Benevity Spark)","created_at":"2023-09-21T17:34:41.376-06:00","updated_at":"2026-09-11T20:00:10.322-06:00","position":1,"description":"The donate and volunteering service supporting Benevity's client staging environments.","showcase":true,"start_date":"2023-09-21T00:00:00.000-06:00","id":"xnl285hvx3qj","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"},{"status":"operational","name":"Community Investment - Essential (formerly Benevity Grants)","created_at":"2021-10-04T11:08:41.678-06:00","updated_at":"2026-09-11T20:00:11.159-06:00","position":2,"description":null,"showcase":true,"start_date":"2021-10-04T00:00:00.000-06:00","id":"pb8plq9dn0s6","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"},{"status":"operational","name":"Community Investment - Enterprise (formerly Versaic by Benevity)","created_at":"2023-07-26T11:38:21.552-06:00","updated_at":"2026-09-11T20:00:11.989-06:00","position":3,"description":"The Benevity granting solutions powered by Versaic in the client sandbox environment.","showcase":true,"start_date":"2023-07-26T00:00:00.000-06:00","id":"xlqs1d1qxrtz","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"},{"status":"operational","name":"Benevity Platform","created_at":"2023-09-21T17:35:39.772-06:00","updated_at":"2026-09-11T20:00:12.409-06:00","position":4,"description":"The Benevity Platform service supporting Benevity's client staging environments.","showcase":true,"start_date":"2023-09-21T00:00:00.000-06:00","id":"z13ssyfsw30f","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"}]},{"name":"Employees are unable to upload receipts for match requests","status":"resolved","created_at":"2026-09-10T12:11:50.293-06:00","updated_at":"2026-09-10T12:49:48.600-06:00","monitoring_at":null,"resolved_at":"2026-09-10T12:49:48.583-06:00","impact":"minor","shortlink":"https://stspg.io/dqtgjxg7qhq7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-10T12:11:50.283-06:00","reminder_intervals":null,"id":"4f6mmr6dyzc8","page_id":"l3gb18c691cb","incident_updates":[{"status":"resolved","body":"The issue affecting receipt uploads on Request a Match has been fully resolved, and our team has taken all necessary steps to prevent this from happening again in the future. We apologize for any inconvenience this may have caused.","created_at":"2026-09-10T12:49:48.583-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T12:49:48.583-06:00","display_at":"2026-09-10T12:49:48.583-06:00","deliver_notifications":false,"tweet_id":null,"id":"7xk3v7vgg048","incident_id":"4f6mmr6dyzc8","custom_tweet":null,"affected_components":[{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We're currently investigating an issue that is preventing employees from uploading receipts on Request a Match. This is affecting all clients. Our team is aware and is working diligently to resolve the issue as quickly as possible. We'll continue to provide updates here, so please subscribe to this page for the latest information.","created_at":"2026-09-10T12:11:50.377-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T12:11:50.377-06:00","display_at":"2026-09-10T12:11:50.377-06:00","deliver_notifications":false,"tweet_id":null,"id":"rljdrtml2l8v","incident_id":"4f6mmr6dyzc8","custom_tweet":null,"affected_components":[{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Donate and Volunteer Core Services","created_at":"2018-08-03T11:06:59.273-06:00","updated_at":"2026-09-13T02:00:07.305-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"3fq8vzb7yscy","page_id":"l3gb18c691cb","group_id":"4f0zdzt6mc9y"}]},{"name":"Benevity Scheduled Maintenance for Donate and Volunteering, Community Investment, Platform and Causes","status":"completed","created_at":"2026-08-18T14:16:22.527-06:00","updated_at":"2026-08-29T18:00:07.760-06:00","monitoring_at":null,"resolved_at":"2026-08-29T18:00:07.705-06:00","impact":"maintenance","shortlink":"https://stspg.io/lmp401rs0k9g","scheduled_for":"2026-08-29T12:00:00.000-06:00","scheduled_until":"2026-08-29T18:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-29T11:00:11.482-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-18T14:16:22.502-06:00","reminder_intervals":null,"id":"9rrtr3jj2k3d","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-29T18:00:07.705-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-29T18:00:07.705-06:00","display_at":"2026-08-29T18:00:07.705-06:00","deliver_notifications":false,"tweet_id":null,"id":"hlgmfyr1v6q0","incident_id":"9rrtr3jj2k3d","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"under_maintenance","new_status":"operational"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"under_maintenance","new_status":"operational"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"under_maintenance","new_status":"operational"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"under_maintenance","new_status":"operational"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"under_maintenance","new_status":"operational"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"under_maintenance","new_status":"operational"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-29T12:00:12.107-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-29T12:00:12.107-06:00","display_at":"2026-08-29T12:00:12.107-06:00","deliver_notifications":false,"tweet_id":null,"id":"80bk4tnn0df7","incident_id":"9rrtr3jj2k3d","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"operational","new_status":"under_maintenance"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"operational","new_status":"under_maintenance"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"operational","new_status":"under_maintenance"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"under_maintenance"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"under_maintenance"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"under_maintenance"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-29T11:00:11.256-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-29T11:00:11.256-06:00","display_at":"2026-08-29T11:00:11.256-06:00","deliver_notifications":true,"tweet_id":null,"id":"ykrbp7035y9k","incident_id":"9rrtr3jj2k3d","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"A maintenance window will be taking place August 29 starting at 12pm Mountain Time.\n\nAll services will be unavailable while we update our products and systems during this release window.","created_at":"2026-08-18T14:16:22.625-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T14:16:22.625-06:00","display_at":"2026-08-18T14:16:22.625-06:00","deliver_notifications":true,"tweet_id":null,"id":"k5x5m412zxkc","incident_id":"9rrtr3jj2k3d","custom_tweet":null,"affected_components":[{"code":"9rl9xgb402j2","name":"Benevity Platform","old_status":"operational","new_status":"operational"},{"code":"9xwwrgzzrx55","name":"Benevity Causes and Nonprofits Portal","old_status":"operational","new_status":"operational"},{"code":"f4vdnjk8gbyc","name":"Benevity Reporting","old_status":"operational","new_status":"operational"},{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"operational"},{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"hkbg1b2xslsh","name":"Grants - Grants Advanced (formerly Versaic)","old_status":"operational","new_status":"operational"},{"code":"3fq8vzb7yscy","name":"Donate and Volunteer (formerly Benevity Spark) - Donate and Volunteer Core Services","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Donate and Volunteer Core Services","created_at":"2018-08-03T11:06:59.273-06:00","updated_at":"2026-09-13T02:00:07.305-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"3fq8vzb7yscy","page_id":"l3gb18c691cb","group_id":"4f0zdzt6mc9y"},{"status":"operational","name":"Grants Essential (formerly Benevity Grants)","created_at":"2018-08-03T11:10:39.450-06:00","updated_at":"2026-09-21T00:00:07.285-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"fy87mpsddmj0","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"},{"status":"operational","name":"Benevity Platform","created_at":"2018-08-03T11:09:53.053-06:00","updated_at":"2026-09-13T02:00:07.726-06:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"9rl9xgb402j2","page_id":"l3gb18c691cb","group_id":null},{"status":"operational","name":"Grants Advanced (formerly Versaic)","created_at":"2019-07-01T08:54:20.865-06:00","updated_at":"2026-09-28T20:00:07.603-06:00","position":4,"description":"The Benevity granting solutions powered by Versaic","showcase":true,"start_date":null,"id":"hkbg1b2xslsh","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"},{"status":"operational","name":"Benevity Causes and Nonprofits Portal","created_at":"2018-08-03T14:29:27.689-06:00","updated_at":"2026-09-13T02:00:07.937-06:00","position":6,"description":null,"showcase":true,"start_date":null,"id":"9xwwrgzzrx55","page_id":"l3gb18c691cb","group_id":null},{"status":"operational","name":"Benevity Reporting","created_at":"2018-08-03T14:29:53.596-06:00","updated_at":"2026-09-13T02:00:08.048-06:00","position":7,"description":null,"showcase":true,"start_date":null,"id":"f4vdnjk8gbyc","page_id":"l3gb18c691cb","group_id":null},{"status":"operational","name":"Benevity Managed File Transfer (MFT)","created_at":"2022-06-09T16:34:52.642-06:00","updated_at":"2026-09-15T00:00:18.129-06:00","position":11,"description":null,"showcase":true,"start_date":"2022-06-09T00:00:00.000-06:00","id":"m4wxrhs9t4wv","page_id":"l3gb18c691cb","group_id":null}]},{"name":"Benevity Scheduled Maintenance for Staging / Sandbox Environments","status":"completed","created_at":"2026-08-18T14:50:25.342-06:00","updated_at":"2026-08-28T18:23:56.983-06:00","monitoring_at":null,"resolved_at":"2026-08-28T18:23:56.952-06:00","impact":"maintenance","shortlink":"https://stspg.io/xkj0mlpywggs","scheduled_for":"2026-08-28T14:00:00.000-06:00","scheduled_until":"2026-08-28T20:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-28T13:00:10.640-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-18T14:50:25.322-06:00","reminder_intervals":null,"id":"hzbz1r25t47j","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-28T18:23:56.952-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T18:23:56.952-06:00","display_at":"2026-08-28T18:23:56.952-06:00","deliver_notifications":true,"tweet_id":null,"id":"q09c55qn5sx7","incident_id":"hzbz1r25t47j","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"under_maintenance","new_status":"operational"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"under_maintenance","new_status":"operational"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"under_maintenance","new_status":"operational"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-28T14:00:07.765-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T14:00:07.765-06:00","display_at":"2026-08-28T14:00:07.765-06:00","deliver_notifications":false,"tweet_id":null,"id":"8295b3w0r9sy","incident_id":"hzbz1r25t47j","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"operational","new_status":"under_maintenance"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"operational","new_status":"under_maintenance"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"operational","new_status":"under_maintenance"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-28T13:00:10.373-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T13:00:10.373-06:00","display_at":"2026-08-28T13:00:10.373-06:00","deliver_notifications":true,"tweet_id":null,"id":"43pcqmp7vt1m","incident_id":"hzbz1r25t47j","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"A maintenance window will be taking place August 28 starting at 14:00 Mountain Time.\n\nAll Benevity client staging / sandbox services will be unavailable while we update our products and systems during this release window.\n\nProduction services will not be impacted by this maintenance.","created_at":"2026-08-18T14:50:25.437-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T14:50:25.437-06:00","display_at":"2026-08-18T14:50:25.437-06:00","deliver_notifications":true,"tweet_id":null,"id":"n3pbnn0wfdxg","incident_id":"hzbz1r25t47j","custom_tweet":null,"affected_components":[{"code":"xnl285hvx3qj","name":"Benevity Staging / Sandbox - Donate and Volunteer (formerly Benevity Spark)","old_status":"operational","new_status":"operational"},{"code":"pb8plq9dn0s6","name":"Benevity Staging / Sandbox - Community Investment - Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"},{"code":"xlqs1d1qxrtz","name":"Benevity Staging / Sandbox - Community Investment - Enterprise (formerly Versaic by Benevity)","old_status":"operational","new_status":"operational"},{"code":"z13ssyfsw30f","name":"Benevity Staging / Sandbox - Benevity Platform","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Donate and Volunteer (formerly Benevity Spark)","created_at":"2023-09-21T17:34:41.376-06:00","updated_at":"2026-09-11T20:00:10.322-06:00","position":1,"description":"The donate and volunteering service supporting Benevity's client staging environments.","showcase":true,"start_date":"2023-09-21T00:00:00.000-06:00","id":"xnl285hvx3qj","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"},{"status":"operational","name":"Community Investment - Essential (formerly Benevity Grants)","created_at":"2021-10-04T11:08:41.678-06:00","updated_at":"2026-09-11T20:00:11.159-06:00","position":2,"description":null,"showcase":true,"start_date":"2021-10-04T00:00:00.000-06:00","id":"pb8plq9dn0s6","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"},{"status":"operational","name":"Community Investment - Enterprise (formerly Versaic by Benevity)","created_at":"2023-07-26T11:38:21.552-06:00","updated_at":"2026-09-11T20:00:11.989-06:00","position":3,"description":"The Benevity granting solutions powered by Versaic in the client sandbox environment.","showcase":true,"start_date":"2023-07-26T00:00:00.000-06:00","id":"xlqs1d1qxrtz","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"},{"status":"operational","name":"Benevity Platform","created_at":"2023-09-21T17:35:39.772-06:00","updated_at":"2026-09-11T20:00:12.409-06:00","position":4,"description":"The Benevity Platform service supporting Benevity's client staging environments.","showcase":true,"start_date":"2023-09-21T00:00:00.000-06:00","id":"z13ssyfsw30f","page_id":"l3gb18c691cb","group_id":"6mbyj65r0g54"}]},{"name":"Grants Essential (formerly Benevity Grants)  tenants may be experiencing some service degradation related to emails","status":"resolved","created_at":"2026-08-24T10:07:51.023-06:00","updated_at":"2026-08-24T13:49:41.145-06:00","monitoring_at":"2026-08-24T12:11:58.730-06:00","resolved_at":"2026-08-24T13:49:41.125-06:00","impact":"none","shortlink":"https://stspg.io/sfpb6g8l52n3","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"none","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-24T10:07:51.014-06:00","reminder_intervals":null,"id":"n9tsvgbkll0l","page_id":"l3gb18c691cb","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-24T13:49:41.125-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T13:49:41.125-06:00","display_at":"2026-08-24T13:49:41.125-06:00","deliver_notifications":true,"tweet_id":null,"id":"k71rrqzmqvyl","incident_id":"n9tsvgbkll0l","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-08-24T13:49:35.053-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T13:49:35.053-06:00","display_at":"2026-08-24T13:49:35.053-06:00","deliver_notifications":true,"tweet_id":null,"id":"5sgpdlyty7gm","incident_id":"n9tsvgbkll0l","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-08-24T13:37:40.146-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T13:37:40.146-06:00","display_at":"2026-08-24T13:37:40.146-06:00","deliver_notifications":true,"tweet_id":null,"id":"yhjv0fvx4fcr","incident_id":"n9tsvgbkll0l","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-08-24T12:11:58.730-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T12:11:58.730-06:00","display_at":"2026-08-24T12:11:58.730-06:00","deliver_notifications":true,"tweet_id":null,"id":"20hc4nk7thzr","incident_id":"n9tsvgbkll0l","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-08-24T10:24:40.036-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T10:24:40.036-06:00","display_at":"2026-08-24T10:24:40.036-06:00","deliver_notifications":true,"tweet_id":null,"id":"13p89n5hw77v","incident_id":"n9tsvgbkll0l","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Grants Essential (formerly Benevity Grants)  tenants may be experiencing some service degradation related to emails .","created_at":"2026-08-24T10:07:51.090-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T10:07:51.090-06:00","display_at":"2026-08-24T10:07:51.090-06:00","deliver_notifications":true,"tweet_id":null,"id":"t13mw0c2s4gh","incident_id":"n9tsvgbkll0l","custom_tweet":null,"affected_components":[{"code":"fy87mpsddmj0","name":"Grants - Grants Essential (formerly Benevity Grants)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grants Essential (formerly Benevity Grants)","created_at":"2018-08-03T11:10:39.450-06:00","updated_at":"2026-09-21T00:00:07.285-06:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"fy87mpsddmj0","page_id":"l3gb18c691cb","group_id":"ypgtrqh5cyn2"}]},{"name":"Benevity Scheduled Maintenance for the Managed File Transfer (MFT) service","status":"completed","created_at":"2026-08-01T12:00:05.039-06:00","updated_at":"2026-08-18T00:00:07.363-06:00","monitoring_at":null,"resolved_at":"2026-08-18T00:00:07.325-06:00","impact":"maintenance","shortlink":"https://stspg.io/tzrwsnkbc9wh","scheduled_for":"2026-08-17T23:00:00.000-06:00","scheduled_until":"2026-08-18T00:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-17T22:00:10.625-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-01T12:00:05.034-06:00","reminder_intervals":null,"id":"2005mgfhf1bz","page_id":"l3gb18c691cb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-18T00:00:07.325-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T00:00:07.325-06:00","display_at":"2026-08-18T00:00:07.325-06:00","deliver_notifications":true,"tweet_id":null,"id":"rw36ksvsq1ly","incident_id":"2005mgfhf1bz","custom_tweet":null,"affected_components":[{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-17T23:00:07.900-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-17T23:00:07.900-06:00","display_at":"2026-08-17T23:00:07.900-06:00","deliver_notifications":true,"tweet_id":null,"id":"9g6bw3th12h8","incident_id":"2005mgfhf1bz","custom_tweet":null,"affected_components":[{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-17T22:00:09.497-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-17T22:00:09.497-06:00","display_at":"2026-08-17T22:00:09.497-06:00","deliver_notifications":true,"tweet_id":null,"id":"19bghmscbvkd","incident_id":"2005mgfhf1bz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"A maintenance window will be taking place on Monday August 17th, 2026 starting at 23:00 Mountain Time.\n\nThe Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.","created_at":"2026-08-01T12:00:05.091-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T12:00:05.091-06:00","display_at":"2026-08-01T12:00:05.091-06:00","deliver_notifications":true,"tweet_id":null,"id":"qrgdfk16pzrr","incident_id":"2005mgfhf1bz","custom_tweet":null,"affected_components":[{"code":"m4wxrhs9t4wv","name":"Benevity Managed File Transfer (MFT)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Benevity Managed File Transfer (MFT)","created_at":"2022-06-09T16:34:52.642-06:00","updated_at":"2026-09-15T00:00:18.129-06:00","position":11,"description":null,"showcase":true,"start_date":"2022-06-09T00:00:00.000-06:00","id":"m4wxrhs9t4wv","page_id":"l3gb18c691cb","group_id":null}]}]
}