Identified - We’ve identified a solution to successfully disburse donations to India through The UK Online Giving Foundation (UKOGF). All delayed funds will be included in this month's disbursement, which we anticipate completing by the end of April. Thank you for your patience as we continue to address and resolve the underlying issue. We will continue to monitor the disbursements to ensure they successfully reach the nonprofits.
Apr 23, 2024 - 16:27 MDT
Apr 23, 2024 - 16:27 MDT
Update - We continue to actively work with our banking partner to resolve this issue. Our banking partner has connected with the State Bank of India and we are awaiting additional information. To stay informed with the latest updates, please consider subscribing. Your ongoing patience and understanding as we navigate through this challenge are greatly appreciated.
Apr 03, 2024 - 16:40 MDT
Apr 03, 2024 - 16:40 MDT
Update - We are actively working with our banking partner to expedite the resolution of this issue. To stay informed with the latest updates, please consider subscribing. Your ongoing patience and understanding as we navigate through this challenge are greatly appreciated.
Mar 22, 2024 - 11:43 MDT
Mar 22, 2024 - 11:43 MDT
Investigating - We've identified a payment processing issue affecting certain donations made to nonprofits in India through The UK Online Giving Foundation (UKOGF). This issue has resulted in the rejection of nonprofit payments by the bank, specifically impacting the donations that were disbursed at the end of February. As a result, these funds have been returned to the UKOGF account.
We’ve escalated this issue with our banking partner for immediate investigation. We will provide an update as soon as we have more details on the resolution.
Thank you for your understanding as we work diligently to resolve this matter.
Mar 14, 2024 - 15:43 MDT
We’ve escalated this issue with our banking partner for immediate investigation. We will provide an update as soon as we have more details on the resolution.
Thank you for your understanding as we work diligently to resolve this matter.
Mar 14, 2024 - 15:43 MDT
Benevity Spark
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Benevity Grants Forms
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Benevity Grants Crystal Reports
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Benevity Platform
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Benevity Causes and Nonprofits Portal
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Benevity Reporting
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Chaordix by Benevity
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Alaya by Benevity
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Benevity Managed File Transfer (MFT)
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Versaic by Benevity
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Versaic Public Storage (CDN)
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Versaic Sandbox Application
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Benevity Staging
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Benevity Grants Staging
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Benevity Grants Crystal Reports Staging
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Benevity Spark Staging
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Benevity Scheduled Maintenance for Staging Environments
Apr 26, 2024 15:00-21:00 MDT
A maintenance window will be taking place April 26th starting at 15:00 Mountain Time.
All Benevity client staging services will be unavailable while we update our products and systems during this release window.
Only benevity-staging.org and benevitygrants-staging.com sites will be unavailable. Production services will not be impacted by this maintenance.
Posted on Apr 03, 2024 - 18:29 MDT
All Benevity client staging services will be unavailable while we update our products and systems during this release window.
Only benevity-staging.org and benevitygrants-staging.com sites will be unavailable. Production services will not be impacted by this maintenance.
Posted on Apr 03, 2024 - 18:29 MDT
Benevity Scheduled Maintenance for Spark, Platform, Causes, Reporting, MFT and Versaic
Apr 27, 2024 18:00 - Apr 28, 2024 00:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 08, 2024 - 16:22 MDT
Apr 08, 2024 - 16:22 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 03, 2024 - 16:22 MDT
Apr 03, 2024 - 16:22 MDT
Scheduled -
A maintenance window will be taking place April 27th starting at 6pm Mountain Time.
All services will be unavailable while we update our products and systems during this release window.
Apr 03, 2024 - 15:44 MDT
All services will be unavailable while we update our products and systems during this release window.
Apr 03, 2024 - 15:44 MDT
Benevity Grants Maintenance Window
Apr 27, 2024 18:00 - Apr 28, 2024 00:00 MDT
A maintenance window for Benevity Grants will occur on April 27th starting at 6pm Mountain Time.
All Grants services will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com or call 905-339-3852 and select option 1. (Please do not reply to this email.)
Une fenêtre de mise à jour d'environ 6 heure(s) se produira le 27 avril à 18h, heure des Rocheuses.
La fenêtre de mise à jour est obligatoire pour accomplir les mises à jour périodiques. Si vous avez des questions sur cette fenêtre de mise à jour, veuillez communiquer avec un représentant de l’équipe du soutien de la clientèle de Benevity, à l’adresse grants@benevity.com, ou composez le 905-339-3852 et sélectionnez l’option 1. (Veuillez ne pas répondre à ce courriel.)
Posted on Apr 03, 2024 - 15:47 MDT
All Grants services will be unavailable during this time.
The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com or call 905-339-3852 and select option 1. (Please do not reply to this email.)
Une fenêtre de mise à jour d'environ 6 heure(s) se produira le 27 avril à 18h, heure des Rocheuses.
La fenêtre de mise à jour est obligatoire pour accomplir les mises à jour périodiques. Si vous avez des questions sur cette fenêtre de mise à jour, veuillez communiquer avec un représentant de l’équipe du soutien de la clientèle de Benevity, à l’adresse grants@benevity.com, ou composez le 905-339-3852 et sélectionnez l’option 1. (Veuillez ne pas répondre à ce courriel.)
Posted on Apr 03, 2024 - 15:47 MDT